Improving regional service delivery
These reforms build on the Government's commitment to place‑based initiatives, including Local Connections to Work which links up services to help disadvantaged job seekers find work and Place Based Services which defines and addresses problems at the local level.
Regional Australians will be major beneficiaries of the Government's service delivery reforms. Better co‑ordination of Government service delivery and taking advantage of technology will help regional Australians access the services they need, when they need them.
This Budget provides an investment of $1.3 billion over four years to improve government service delivery. This will enhance and better target services for the Australian community. These reforms will particularly benefit people living in regional areas to access services more easily, including:
- Allowing people to carry out simple transactions and interactions with Centrelink and Medicare from home;
- Co‑location of Centrelink, Medicare and Child Support Agency offices where possible to provide a one‑stop shop for interaction with Government;
- Making individuals' interactions with government quicker and easier with a focus on the most disadvantaged Australians; and
- Expansion of the mobile office service to provide services to areas without a local Human Services presence.
